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"Education is the blueprint for understanding wine, and design is the tool with which we present this knowledge. Together, they have the potential to transform each sip into a symphony for the senses."

Terms & Conditions


Last updated: MarchFebruary 15, 2022


These Terms and Conditions (“Terms”, “Terms and Conditions”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Emile Go International (“Company”, “we”, “us”, or “our”), concerning your access to and use of the website (collectively, the “Site”, “Service”). 

Please read these Terms and Conditions carefully before using our Site.

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you do not agree with all of these Terms Of Use, then you may not access the Site and you must discontinue the use immediately.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms from time to time. We will alert you about any changes by updating the “Last Updated” date of these Terms of Service, and you waive any right to receive specific notice of each such change.


If you wish to purchase any product or service made available through the Site (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.



You may be required to register with the Site. When you create a user account with us, you agree to keep your password confidential and will be responsible for all use of your account and password. 


You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


By using the Site, you warrant that all registration information you submit will be true, accurate, and complete. You represent that you will maintain the accuracy of such information and promptly update such registration information if necessary. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Site.


You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization. We reserve the right ro remove a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, offensive, or otherwise objectionable.


We are constantly updating our offerings of products and services on the Site. The products or services available on our Site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Site may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.


Unless otherwise indicated, the Site is our proprietary property and all its functionality, original content, audio, video, text, photographs, and graphics on the Site (collectively, “Content'') and the logos (“Marks”) contained therein are owned and controlled by us or licenced to Emile Go. International. The Content is protected by copyright, trademark, and other laws of both Germany, the EU and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Emile Go. International.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. No part of Site and no Content or Marks may be copied, reproduced, republished, uploaded, posted, translated, distributed, sold, licenced, or otherwise exploited for any commercial purpose whatsoever, without our prior written permission.


Our Site may contain links to third-party web sites or services that are not owned or controlled by Emile Go. International.

Emile Go. International has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Emile Go. International shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.


In no event shall Emile Go. International, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Emile Go. International its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


If you have any questions about these terms, please contact us at


Visit our Returns & Exchanges page to find out how to return or exchange an item.



All orders are shipped from our office in Berlin, Germany, and we ship worldwide using DHL or other courier services

Shipping Costs

All shipping costs will be shown upon checkout, however, please be advised that local taxes and import duties may apply and are not included in the shipping costs. When ordering from outside of the EU, taxes are always applied. Taxes and duties are applied by local tax authorities and differ from country to country and will be based on the value of the order and the type and size of the product.

It is the recipient’s responsibility to pay the import duties and taxes, or any customs charges. 

Tracking Your Item

All packages have a tracking number. Once your order is processed, tracking information will be sent to you in a separate email from the courier.

Delivery Times

We ship internationally. 

We will usually dispatch orders within 1-3 working days.

Delivery Times

Germany: 2-5 business days

Europe: 3-7 business days

United States: 3-7 business days

United Kingdom: 3-7 business days

Rest of the world: 3-7 business days

Some countries, remote locations or islands may have longer delivery times. Please get in touch if you have questions about delivery time for your destination.

Please note that we cannot take responsibility for any delays that are out of our control, including but not limited to severe weather conditions, customs’ delays, failed delivery attempts, or spike in delivery volume.

Economy or Express Shipping

Depending on the shipping destination and what you order, you can choose between Economy or Express shipping. Available shipping options are shown upon checkout. Please note that we might ship your order in two or more separate packages and either with the same or different tracking numbers. You will receive the tracking information by email.

Missed Delivery

If DHL is not able to make the delivery because you are not at home, the courier will contact you either by phone or email to schedule a re-delivery.


Gift cards are not refundable and cannot be exchanged for cash. Gift cards are valid for 5 years in the U.S. and 1 year everywhere else, unless stated otherwise by local laws.


All products shown are in stock unless otherwise stated. Our stock balances fluctuate throughout the day with sales demand. If an item should be out of stock due to quick selling out, you will be advised by email. If we are out of stock on an item, you will always have the option to cancel the order for a full refund.


Please note actual product colors may slightly vary from the images shown. This is due to the calibration differences on monitor and mobile displays. We cannot guarantee that the color of the poster shown on our website accurately portrays the true color of the product on your monitor, laptop, tablet or smartphone screen.


At Emile Go. International, your personal contact information will be treated with confidentiality, and will not be shared with any third parties that are not essential for the service execution like product warehouse, payment processors or courier.


Our Company collects the following data: personal identification information (Name, email address, phone number, etc.). We collect data and process data when you: (i) Register online or place an order for any of our products or services. (ii) Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. (iii) Use or view our website via your browser’s cookies.

Our Company collects your data so that we can process your order and manage your account, and email you with special offers on other products and services we think you might like.

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes.

Our Company uses cookies in a range of ways to improve your experience on our website, including: (i) Keeping you signed in, (ii) Understanding how you use our website. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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